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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Donna S

October 7, 2026

5  out of  5
rating by Donna S
"Greetings. I just wanted to give a great review for Alex and Ms Denisha. They made the process of getting insurance fast quick and easy and I was in a hairy and a rush and it literally took 10 minutes. I spoke to Ms Denisha today and she literally sent me exactly what I needed in like 5 seconds and it was done everything that I needed to know all the information that I was just confirming that I was already told she answered everything in my 2.3 seconds. Customer service from both of these ladies with very well thank you so much."
We responded:
"@donnaS we really appreciate your review and we agree 100%! "
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LL Lou

October 2, 2026

5  out of  5
rating by LL Lou
"I had an exceptional experience with John Moritz at State Farm Insurance today. From the very beginning, John was professional, knowledgeable, patient, and extremely helpful. He took the time to listen to my concerns, answer all of my questions, and make sure I fully understood everything before moving forward with transferring my insurance to State Farm.

Initially, I was only looking to transfer my home insurance. However, after speaking with John and taking the time to review my options and pricing, I was so impressed with his knowledge and customer service that I decided to transfer my auto insurance as well.

It is refreshing to receive this level of customer service. John went above and beyond to assist me, explain my options, and make sure I was comfortable with my decisions. I truly appreciate his professionalism, dedication, and commitment to making sure I was completely satisfied.

Thank you, State Farm, for having such outstanding representatives. I was actually referred by my brother, who has rental insurance with State Farm and has also received outstanding service.

I would definitely recommend John Moritz at State Farm to anyone looking for a change in
their insurance, who is knowledgeable, professional, and displays exceptional customer service. My experience today was truly outstanding!"
We responded:
"Thank you for your insight and appreciation for what we do, @LLLou! Really appreciate you taking the time to speak so highly of John! "
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angela butts

October 2, 2026

5  out of  5
rating by angela butts
"I am glad to be a part of the State Farm experience. The staff are great and very hands on with helping you with what it is you need. Great communication and understanding skills that helps fit your budget. Thanks State Farm!!!!"
We responded:
"@angelabutts thank you for your review! We appreciate your business and look forward to working with you for years to come. "
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patricia spirer

September 23, 2026

5  out of  5
rating by patricia spirer
"Helped me submit photos for claim and understand correct claim number"
We responded:
"Thank you for the review @patriciaspirer. We take a lot of pride in being a local agency and helping everywhere we can!"
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Chamell Nash

August 20, 2026

5  out of  5
rating by Chamell Nash
"Commending John Moritz on each interaction shared, which was an absolute pleasure. I didn’t realize on the second call that it was him until I heard his smile. My posture changed from anxiety to assurance. John exceeded my expectations with patience in delivery of information, addressing my concerns and walking me through any process that bogged my query. Because I am a gift giver I wanted to do something extremely nice for assisting beyond what I thought his duties entailed. John directed me to Google. Either way, I’m pleased with Tim LaCosse choosing this gentleman to join the team. John exemplifies community within the name of Statefarm. Thank you someday we shall meet."
We responded:
"@chamellnash thank you so much for the kind words! We echo your sentiment regarding John Moritz in our office and we love his customer care and understanding of the insurance world!"
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David Kim

April 17, 2026

5  out of  5
rating by David Kim
"My experience has been great. Alex was very helpful throughout the process."
We responded:
"Thanks very much @DavidKim. Alex is great at her job and loves helping out!"
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Anna Osterlind Jones

March 18, 2026

5  out of  5
rating by Anna Osterlind Jones
"I have worked with LaCasse insurance for renters, car, and condo insurance and they have been so easy to work with and responsive. You can always get a real person on the phone and claims are handled quickly."
We responded:
"@annaosterlindjones thank you so much for the review! We appreciate your continued trust and confidence in our office!"
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Shane Watson

February 13, 2026

5  out of  5
rating by Shane Watson
"Just switched to State Farm and had an unfortunate accident with a tree falling on my house. The State Farm team has been excellent and very responsive to all our needs. Glad we made the switch for home and auto."
We responded:
"@shanewatson it doesn’t always happen like this but when it does, State Farm rises to the challenge! Thank you for your trust and confidence in State Farm!"
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Lisa Bosquez

January 6, 2026

5  out of  5
rating by Lisa Bosquez
"Latoya was excellent and helped me get a renters insurance policy quickly, even during the holidays."
We responded:
"@lisabosquez we are lucky to have Latoya here taking great care of our customers! Thank you for the review… it is appreciated. "
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Susy Cabrales

December 31, 2025

5  out of  5
rating by Susy Cabrales
"Excellent service by Isabel, Tim and Daneisha. If you ened efficiency, best quotes and quick turn around with easy to reach staff, this is your agency."
We responded:
"@susycabrales thank you so much for the kind words. I’m very proud of our team and the care and time they put in every day!"
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Joseph Chiarucci

September 5, 2025

5  out of  5
rating by Joseph Chiarucci
"Great service, they helped me insure a full sized truck, which was tricky in DC. And gave me a nice looking renters policy."
We responded:
"Really appreciate the kind words @josephchiarucci and we look forward to working with you for years to come!"
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Richard Lynch

July 17, 2025

5  out of  5
rating by Richard Lynch
"Tim did a wonderful job in handling our Flood Insurance policy for the many years we owned our residential property in a flood zone. And even more importantly, when we recently sold our home, Tim went the extra mile to help with cancelling our FEMA Flood Insurance policy; and he went the extra mile again in doing extra work to get our refund issued. He stayed with us, for all the time required, in making this happen. He is truly a great insurance agent, who works extra hard on behalf of his clients!"
We responded:
"@richardlynch thank you for the kind words. I wish I could say it was no big deal, but we know better, right?!?! Hahaha! Best to you both. "
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Aaron Bobick

July 3, 2025

5  out of  5
rating by Aaron Bobick
"Alex was great. Effective and competent - what more could you ask for from an insurance agency."
We responded:
"@aaronbobick we are so lucky to have Alex with us! Thanks for the review!"
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Marie Cox

June 6, 2025

5  out of  5
rating by Marie Cox
"Tim is the best! He went above and beyond to get us the absolute best result in a recent claim. We highly recommend Tim and his team."
We responded:
"@mariecox thank you for the review and most importantly thank you for you patience throughout!"
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Ryan Donaldson

May 11, 2025

5  out of  5
rating by Ryan Donaldson
"I appreciate the hand written cards that Tim sends to his clients for holidays and birthdays. He and his staff also worked with me for free when I was hit by a car on my bicycle when I was on a crosswalk. He’s a benefit to the DC community and like a good neighbor, he’s always there."
We responded:
"@ryandonaldson thank you so much for the five star review! I’m so glad you’re feeling better and wish you all the best for a happy and safe summer. "
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Maria Carolina Lopez

March 19, 2025

5  out of  5
rating by Maria Carolina Lopez
"I can’t recommend Tim La Casse and his State Farm office highly enough. Tim is not only incredibly knowledgeable but also genuinely dedicated to his clients. He has always been responsive and helpful whenever I needed assistance. When a 92-year-old man crashed into my car and tried to avoid responsibility, Tim provided invaluable guidance and support. If you’re looking for a reliable and trustworthy insurance agent, you won’t regret choosing Tim and his team."
We responded:
"@mariacarinalopez Really appreciate the kind words, and as we’ve known you for all these years, we realize how strong our community is and how valuable we are all to each other. Thank YOU for all you do for The Hill as well"
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Simon Powell

March 13, 2025

5  out of  5
rating by Simon Powell
"John went out of his way to help us with our issues. First class experience. Thank you."
We responded:
"@simonpowell thank you for the review and happy to hear things have cleared up for you. "
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Alison Crosby

February 7, 2025

5  out of  5
rating by Alison Crosby
"John was so personable and helpful with all of my questions and requests I had today. He manages business and customer service extremely well."
We responded:
"@alisoncrosby we feel the same about John! We strive for excellent service every call every time! Thank you for taking time to review our office!"
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Fouad Debs

January 23, 2025

5  out of  5
rating by Fouad Debs
"Tim and John were great since the beginning of the process of getting an insurance. They were attentive and knowledgeable, and made the process smooth and easy!"
We responded:
"@fouaddebs thank you so much for the five star review! We’re very happy to cover you here in DC!"
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Michael Harris

November 14, 2024

5  out of  5
rating by Michael Harris
"John Moritz has provided excellent customer service!"
We responded:
"@michaelharris thank you for the five star review. John really goes next level for our customers! Thank you for your continued trust and confidence in State Farm. "
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Travis Parker

September 19, 2024

5  out of  5
rating by Travis Parker
"Tim's team is very kind and helpful. I worked with Sara a lot, who went out of her way to ensure I had everything I needed ahead of buying my first car (including pre-registering it on an auto policy, and taking initiative to bundle the insurance with an umbrella policy so I saved money). She made herself available after hours, kindly explained answers to my MANY questions, and in general offered a very nice working experience."
We responded:
"Thank you so much for taking the time to leave a review, @travisparker! Sara will never admit it, but she actually likes staying late!!!!! But seriously, she’s such an asset to our customers, new and longtime!"
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Anna S

September 6, 2024

5  out of  5
rating by Anna S
"John Moritz and his office at state farm were very responsive, accommodating and professional. John is an easygoing and knowledgeable guy who helped me walk through many insurance options and didn't pressure me at all, just helped me feel comfortable. Fantastic experience!"
We responded:
"@K.AnnaSavage thank you so much the kind words! We feel the exact same way about John and we are very appreciative that you are now a customer!"
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Michelle Jurkovich

August 28, 2024

5  out of  5
rating by Michelle Jurkovich
"Tim LaCasse and John Moritz at State Farm have gone above and beyond to make sure I was taken care of during a recent emergency. It's been a stressful last few days, but without their help it would have been insurmountable. What you want to know when crisis happens is that the safety net of your insurance company will be there for you. Tim and John made sure it was. I'm very grateful and Tim and John have my full recommendation."
We responded:
"Thank you for the kind words, Michelle! Weeks like these are never easy and we are so happy everything is working out! Please let us know how else we can help!"
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Marjorie Kornegay

August 11, 2024

5  out of  5
rating by Marjorie Kornegay
"Sara Barrientos is always responsive and helpful whenever I call her at State Farm. I recently had an insurance matter with my mortgage lender and needed some documentation. Time was of the essence and had I not provided the requested documentation my mortgage would have incurred a significant increase. I told Sara what I needed and within an hour she sent the needed documentation to me. This is not the first time Sara has assisted me. I am very pleased that I am insured by State Farm insurance company, and Sara is my State Farm representative."
We responded:
"We’ve always enjoyed working with you and getting to know you, Marjorie! Thank you for the kind words - we certainly love Sara and how great she is for our customers!"
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Helen Villegas

January 24, 2024

5  out of  5
rating by Helen Villegas
"Excellent customer service through text messaging and through the phone. Sarah was extremely helpful, patient, welcoming, answered all my questions and helped make my policy better!! She helped me get a better rate and still managed to offer great/more coverage. I definitely recommend this location!!! Ask for Sarah to have a great UNSTRESSFUL insurance conversation with a wonderful specialist! PS: She’s also bilingual(;"
We responded:
"Helen, thank you for the 5 star review!"